Senior Decision Analyst

Sr. Decision Analyst

Location : London, Northampton or Manchester

Duration : 6 months

Overall purpose of the role:

Join the Customer Remediation Team at Barclays as a Senior Decision Analyst. The primary purpose of this role is to lead detailed analytical investigations and calculations, and to produce robust, accurate data sets that enable the business to effectively remediate customers. You will work closely with project and business stakeholders to support a broad variety of customer remediation projects across Barclays.

Key responsibilities:

• Lead Analytical Workstreams: Act autonomously to lead projects and analytical workstreams, dealing with complex problem statements.

• Data Investigation & Production: Lead detailed investigations and calculations to produce robust data sets for customer remediation.

• Problem Solving: Identify, analyze, and solve complex problems using structured analytical methods and investigative analysis.

• Business Translation: Translate overarching business problem statements into clear, actionable analytical approaches.

• Data Interpretation: Apply sound analytical methodology to interpret, challenge, and “argue with the data”.

• Stakeholder Collaboration: Work closely with business and project stakeholders to support various remediation initiatives, whilst clearly conveying complex findings through excellent communication and presentation.

• Continuous Improvement: Proactively seek out and apply new analytical techniques to ensure relevance to best practices and drive more effective outcomes.

• Mentorship: Mentor colleagues and support their professional development.

Key skills:

• Technical Proficiency: Strong proficiency in programming languages, specifically Python and SQL.

• Analytical Expertise: Proven experience in analytics or data science with a strong focus on problem-solving.

• Data Quality: A solid understanding of data quality principles, techniques, and best practices.

• Agility & Autonomy: The demonstrated ability to work autonomously and add value immediately with a minimal 'learning curve'.

Highly Valued (Bonus) Skills:

• A Master's or Bachelor's degree in a quantitative field (such as Statistics, Computer Science, Mathematics, or Physics).

• Experience working within agile delivery methodologies and the financial services industry.

• A good strategic understanding of analytics and the utilization of AI across the analytic lifecycle.

About Barclays

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.

Values

Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Diversity

Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.

Hybrid Working

Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances

Your Benefits

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.