Terms & Conditions






This End User License Agreement (EULA) is a legally binding agreement that governs your use of the Customer-branded RSR web-based software platform (Customer FMS) and any related documentation (Documentation). RSR, including Customer FMS, is owned, operated and maintained by Randstad Sourceright EMEA B.V., Diemermere 25, TC-1112 Diemen, Netherlands, a member of the Randstad Organisation (Licensor). By clicking “Accept” or otherwise proceeding to access Customer FMS, you agree that your access and use of Customer FMS will be governed by the terms of this EULA. Licensor reserves the right to modify, to amend or to redraft this EULA at any time in its sole discretion.

Customer FMS facilitates the matching of clients needing services with contractors who offer services. Licensor does not itself act as an intermediary for any negotiations or agreements between clients and freelancers/contractors. The particular Customer FMS instance of RSR to which you will have access hereunder relates solely to positions and projects at Barclays (Barclays PLC) (Customer). Any engagement by Customer for your services is the subject of a separate agreement or agreements between Customer and you (or among Customer, you and a third party) and will not involve Licensor.

Use of Customer FMS for Customer Positions

Customer has engaged Randstad Organisation to act as managed service provider (MSP) to coordinate and administer Customer's use of flexible labour. In connection with these MSP services, Randstad Organisation will be using a third-party vendor management system (VMS).

Customer regularly enters open contract opportunities into the VMS (Contract Opportunities). Certain of these Contract Opportunities will then flow from the VMS into the Customer FMS platform. When you enter Customer FMS, you will have the opportunity to browse the Contract Opportunities that are made available to you. You will then be able to apply for positions for which you have both interest and the required qualifications. Randstad Organisation will perform vetting and allocation of all applications, and may decide to pass your application along to Customer.

Contracting and commercial conditions

You will not be charged an entrance fee for the use of the Customer FMS.

As noted above, if your application is selected by Customer to fulfil an Contract Opportunity, you will not be engaged by Customer, MSP or Licensor. Rather, in most cases you will be engaged by a member of the Randstad Organisation within Customer's flexible labour program (Broker). The commercial terms and conditions of your engagement will be the subject of a separate agreement between you and the Broker.

Note if you are an independent contractor, however, that before such engagement can be finalised certain control measures will be required to ensure that the performance of the work by you as an independent contractor will be completed in a sufficiently independent way. 

Note if you are an applicant searching for an employment status, however, that before such engagement can be finalised certain control measures will be required to ensure that the performance of the work by you will be completed in a legally compliant way. 

If you are pre-selected by Customer and pass the required control measures, you will be invited to offer Randstad Organisation your Freelancer fee (per hour/lump sum). Based on your offered amount, Randstad Organisation will agree with you on a final fee that you will be allowed to invoice to Randstad Organisation. This final fee will take into account a markup percentage that Randstad Organisation and Customer have agreed upon.

Grant of Limited License

Licensor hereby grants you a personal, temporary, revocable, royalty-free, nonexclusive, nonsub-licensable and non-transferable license to use Customer FMS and the Documentation solely in connection with your potential engagement to fill Customer's Contract Opportunities, subject to the terms, conditions and restrictions set forth in this EULA. This is a limited license. All other rights and ownership with respect to Customer FMS (including without limitation copyrights) reside with Licensor.


In order to use Customer FMS, you must complete the online registration process and use the activation link in the verification e-mail sent to you by Licensor. With your registration, you attest that you are a natural person at least 18 years old and legally competent. You represent and warrant that all of the information you provide in connection with the registration is truthful, accurate and complete.

You will be required to provide a current e-mail address during registration, which also serves the communication between user and Customer FMS. You acknowledge and agree that all notices from Licensor will be sent to the e-mail address you provide, and that it is your responsibility to monitor such address. In the event of any change to your e-mail address, you agree to update your account information without delay.

Account and User Profile

Upon a successful registration you will be provided with an account, within which you can create your own profile.

You are limited to one account under this EULA. Your account and user profile are protected by a user name and a password (hereinafter referred to as “login information”) which are determined during the registration process. You must keep your login information confidential and you may not share such information with others. You must ensure that your login information is not accessible to third parties. In case of loss of the login information, or in case of suspicion that a third party has knowledge of the information or is making use of your account, you are obliged to inform Licensor about this immediately and to change your login information.

You represent and warrant that all information you provide in connection with your account and your user profile is accurate and complete, and contains no misrepresentations as to your skills, competencies, experience, education or employment history. You agree to keep your user profile up-to-date and promptly correct any information that is or becomes untrue or misleading.

Your account and user profile are personal to you and cannot be transferred to a third party under any circumstances.

Data Within the Platform

Licensor retains ownership of your login information for Customer FMS. You retain ownership of any data you enter into the platform with respect to your user account and profile (User Data). You hereby grant Licensor a permanent, royalty-free, nonexclusive, sub-licensable and transferable license to use your User Data in connection with the offering of services by Licensor or its affiliates to Customer. As noted above, you also agree that Licensor may (i) share User Data with Customer (ii) share User Data with MSP (iii) share User Data with Broker and (iii) export User Data to the VMS.

You are responsible for maintaining your own copies of any User Data. Licensor reserves the right to delete User Data at any time, and makes no warranty or promise as to the retention of User Data for any particular length of time.

You are responsible for all User Data you entered into Customer FMS. Licensor is authorized to block the access to or delete certain contents at any given time for any reason. This is particularly applicable in case of suspected violation of the EULA, applicable laws or rights of third parties, or if projects are completely finalized. You agree to indemnify and hold harmless Licensor from any claims arising from your User Data, including without limitation claims that your User Data violates applicable law or infringes the rights of third parties.

Newsletter and Mailings

By selecting a talent pool (eg. IT, Marketing, etc.) during the registration process you agree to receive information from Customer FMS on job offers regarding these categories via email. You can unsubscribe to each talent pool via the link provided in each email at any time.

Use and Protection of Your Data

Customer FMS will process your personal data in accordance with the Privacy Policy and Consent on Data Use as agreed upon under this EULA and as published on our website. Under this EULA your personal data will be shared with Customer entities and with Customer's processors, and the VMS. The VMS tool used for the services to Customer is Fieldglass, provided by SAP America, Inc. in the United States of America. By agreeing to this EULA you also agree to Customer sharing your personal data outside of the European Economic Area. To ensure the adequate protection of your personal data Customer and SAP America, Inc. have agreed on the EU approved Model Clauses in respect of Fieldglass for the transfer of personal data to the United States.

List of all Parties your data is shared with:
Customer Entities

  • Barclays PLC
  • Barclays Bank Ireland PLC
  • Barclays Capital Asia Limited
  • Barclays Services Limited Singapore Branch
  • Barclays Services Corporation
  • Barclays Services (Japan) Limited


  • Randstad Sourceright Ltd, United Kingdom
  • Randstad Ireland Operations Ltd, Ireland
  • Randstad Hong Kong Limited
  • Randstad Pte. Limited
  • Randstad Professionals US LLC
  • Randstad KK

VMS Provider

  • SAP America, Inc., USA

FMS Provider

  • Randstad Sourceright GmbH, Germany

You can find further Information on Data Protection and your rights under the following Link: https://www.barclays.talent-community.com/privacy

Restrictions on Use

Any use, modification, or distribution of Customer FMS or Documentation outside the scope of the express licenses granted herein is strictly prohibited. You will not, and will not knowingly permit others to: (a) modify Customer FMS; or (b) decompile, reverse-engineer, disassemble, or otherwise attempt, directly or indirectly, to obtain or create source code for Customer FMS, (c) introduce viruses, worms, robots, scripts, macros or harmful code of any kind within Customer FMS, or (d) manipulate, impair and/or excessively strain the operation of the online platform, its underlying technical infrastructure or its functions. You shall not, and shall not knowingly permit others to: (a) lease, license, sublicense, transfer, or assign any of your rights under this EULA; (b) sell, rent, or distribute Customer FMS, including allowing others to access Customer FMS using your account; or (c) copy, duplicate, or otherwise reproduce all or any part of Customer FMS or Documentation. Any breach of the foregoing is a material breach of this EULA that is incapable of cure.


This EULA may be terminated at any time and for any reason (or for no reason) by you or by Licensor upon written notice (including email). Without limiting the foregoing, Licensor may terminate this EULA at any time upon request of Customer. Upon any termination, (i) all licenses granted to you under this EULA will immediately terminate; (ii) you shall immediately cease using Customer FMS and Documentation; and (iii) you must promptly return or destroy all copies of Documentation. The destruction requirement applies to copies in all forms, partial and complete, in all types of media and computer memory, and whether or not modified or merged into other materials. Termination of this EULA will not limit Licensor from pursuing any other remedies that may be available, including injunctive relief.

Limitation of Liability

Licensor shall not under any circumstances be liable for any special or consequential damages (including loss of profits, savings, revenue, or use, damaged or lost files or data, or business interruption) that may arise in connection with this EULA, the use or support of Customer FMS, or any matter whatsoever, regardless of the cause of action or characterization of the damages, regardless of whether such damages were foreseeable and even if Licensor has been advised of the possibility of such damages. 

If legally possible the aggregate liability of Licensor to you arising out of or relating to this EULA and the use or support of Customer FMS, regardless of the cause of action or characterization of the damages, including without limitation Licensor's indemnification obligations hereunder, shall not exceed fifty Euro (€50.00). This does not apply for liability in the event of intent or gross negliegence, due to injury to life, body or health, due to guarantee or due to culpable breach of significant contractual obligations. 

Neither party will be liable for any damages based on actions or occurrences that occurred more than one year before the other party provides notice of the claim. The foregoing limitations of liability will survive and apply notwithstanding the failure of essential purpose of any remedies specified herein.

Disclaimers of Warranties

You acknowledge that Licensor makes no warranties to you regarding Customer FMS, except as specifically set forth in the “use and protection of your data” section above.

Licensor takes no responsibility for any failure of use or suitability of Customer FMS caused by the data you input, or by your failure to enter data properly.

Customer FMS is provided “as is,” and Licensor makes no any additional warranties, express, implied, arising from course of dealing or usage of trade, or statutory, as to any software or documentation provided hereunder, or any matter whatsoever. The parties disclaim all implied warranties of merchantability, fitness for a particular purpose, satisfactory quality, title, and noninfringement.

Licensor makes no warranty: (i) with respect to Customer FMS's availability, (ii) that Customer FMS will meet any requirements not specifically set forth herein, (iii) that the operation of Customer FMS will be uninterrupted or error-free, or (iv) that all errors will be corrected.

Licensor makes no warranty as to the completeness or correctness of any list or set of Customer opportunities that you are shown within Customer FMS. Licensor makes no warranty as to whether you will obtain any customer engagements through use of Customer FMS, or as to the quality of such engagements. Licensor disclaims any responsibility for acts or omissions of Customer.

Licensor makes no representations or warranties as to the suitability or financial wherewithal of customer.

No statement by any Licensor employee or agent, orally or in writing, will serve to create any warranty or obligation not set forth herein or to otherwise modify this EULA in any way.

Copyright Infringement - Platform

Licensor shall defend or, at its sole option, settle, at its own expense any suit, action, or proceeding brought in a court of competent jurisdiction against you by a third party to the extent it is based on a claim that Customer FMS infringes any copyright or trade secret arising under the laws of any jurisdiction (an IP Action), and Licensor shall pay damages finally awarded against you in such IP Action, or those monetary damages agreed to by Licensor and the claimant in a monetary settlement of such IP Action, in either case subject to the limitations on liability stated herein; provided that Licensor will be relieved of the foregoing obligations unless you: (a) give Licensor and Customer prompt written notice of each such claim; (b) tender to Licensor sole control of the defense or settlement of each such IP Action; and (c) cooperate with Licensor in defending or settling each such IP Action. If Licensor receives notice of an allegation that Customer FMS infringes or misappropriates a third party's intellectual property rights, or if your use of Customer FMS is prohibited by permanent injunction of a court of competent jurisdiction as a result of such an infringement or misappropriation, Licensor may, at its sole option and expense: (i) procure the right to continue using Customer FMS as provided hereunder; (ii) modify Customer FMS so that it is no longer infringing; (iii) replace Customer FMS with other software of equal or superior functional capability; or (iv) terminate this EULA.

Use of the Platform

You agree that at all times in using Customer FMS you will comply with all applicable laws and regulations, especially criminal law, competition law, trademark law, copyright law, personal rights, data protection law and laws concerning the protection of young persons, and you agree not to violate the rights of any third party when using this platform.

You may not use Customer FMS to send messages with advertising content (especially spam messages) without the consent of the recipient. In the event that content you post contains hyperlinks to pages of third parties, you shall ensure that you have proper authorisation to use the hyperlinks and that the website to which the link is established.

Customer FMS is dependent on the fact that solely genuine bids and offers are posted. Therefore you should only apply for or indicate interest in projects and positions for which you have a genuine interest and a good faith belief that your background and experience are appropriate.


You agree to keep strictly confidential, and not to disclose to any third party (other than on a need-to-know basis to a party subject to an obligation to maintain the confidentiality of the information, such as your legal counsel), any confidential or proprietary Customer or Licensor information to which you are exposed in your use of Customer FMS (Confidential Information). You further agree to use Confidential Information solely for the purposes described in this EULA. Confidential Information includes, without limitation, any information that is marked as confidential or that could reasonably be expected to be considered confidential, including without limitation information about Contract Opportunities, fees, and login information. Confidential Information hereunder does not include information that you can clearly establish: (i) is in the public domain (unless such information is public as a result of a breach by you), (ii) was disclosed to you by a third party that is not subject to confidentiality obligations or (iii) was known to you prior to your first access to Customer FMS. If you believe you are required by an applicable law, regulation or court order to disclose Confidential Information, you will first provide notice to Licensor and cooperate with Licensor's efforts to limit such disclosure or obtain confidential treatment of such disclosure.

Applicable law and court of jurisdiction

The laws of England & Wales shall apply to this EULA, without regard to its conflict of law principles. The United Nations Convention on Contracts for the International Sale of Goods does not apply to this EULA. Any action brought with respect to this EULA may only be brought in the Courts of England & Wales.

Contract transfer

Licensor has the right to transfer this EULA, and all of Licensor's rights and obligations included herein, in connection with any sale, transfer or license of Customer FMS to a third party.