HR Programme Director

Posted May 14, 2024
Project ID: BCLYJP00045613
London, Greater London, Hybrid
35 hrs/week
6 months
Payrate range

Location: London or Glasgow - Hybrid - min 2 days pw in office (anchor days on Tues, Weds, Thurs) 

Length: 6 months 

PAYE only 

Overall purpose of the role 

Barclays’ HR purpose is making Barclays a great place to work. The HR Target Operating Model (TOM) Team contributes to this by defining the organisation and operation of the HR function, with the goal of delivering results and value to all stakeholders.

This role is responsible and accountable for the HR Target Operating Model transformation programme with ownership of specific programme workstreams.

You will need to have strong collaborations with leaders and colleagues from HR and the broader business, in a fast paced and dynamic environment.

There are two core objectives: 

The first is you would be working with senior stakeholders across the function to implement the high level operating model design. Then working through the operational implications of that; managing people through change, etc.

The second is there is a tool they are planning to pilot with a view to rollout.

So experience in workforce planning or a Workforce Planning tool, and financial analysis, would be helpful 

Key Accountabilities: 

The role holder will need to adapt to provide the support required for each programme of work, but accountabilities include:

  • Lead the team in their engagement with HR stakeholders to deliver the HR Target Operating Model (TOM)  

  • Support the HR TOM Programme Director, taking ownership for specific programme and project outputs to ensure they deliver in-line with the desired design 

  • Oversee and implement changes to approaches, methods, products and processes to enhance colleague experiences and support our cultural ambitions, with particular focus on changing system blockers.

  • Ownership of elements of the programme budget and leadership within the HR TOM team to deliver work packages which meet strategic objectives and managing risks associated with it 

  • Combining Change Management, Design & Systems Thinking abilities to solve complex problems. 

  • Leading interventions and working with key stakeholders  to enable  the delivery of workstreams from initiation to closure, handover to BAU and benefits realisation / measurement, taking ownership of aspects of the delivery plan

  • A deep knowledge of project governance structures, proactively resolve, or escalate risks and issues in line with established Barclays standards

  • Own stakeholder management of key stakeholders to enable successful implementation and adoption of new ways of working

  • Facilitate negotiation/mediation between different stakeholders to aid decision making process

Key Skills: 

  • Experience in design and delivery of an Operating Model Transformation.

  • Able to translate operating model design into a detailed organisation design, from a WFP perspective 

  • Experience of working at a senior level in a complex environment, managing multiple workstreams with a range of stakeholders  

  • Demonstrable experience in more than one HR transformation discipline e.g. operating model, organisation design and development, workforce planning and analytics, process redesign, operational excellence, change management and communications, HR technology and digital transformation, agile ways of working etc

  • Demonstrable deep understanding of end-to-end transformation methodologies and approaches

  • evidence of working at executive committee level

Essential Skills/Basic Qualifications:

  • Ability to drive execution of the HR change agenda

  • Defining the approach and leading on engagement at all levels of the organisation, and experience of working with and influencing senior stakeholders 

  • Evidence of handling highly complex organisational matters and difficult situations with diplomacy and tact

Desirable skills/Preferred Qualifications:

  • CIPD qualified

  • A consulting background or experience in doing short term assignments would be beneficial as this role will be fast moving so the ability to pick up quickly will help 

  • Experience in Workforce Planning or a workforce planning tool would be helpful 

  • Executive level stakeholder management experience 

  • Experience in designing and implementing journey-led colleague experiences

  • Strong academic background, educated to degree level or equivalent.

  • Strong ability to provide thought leadership through bringing together insight and analysis including external knowledge.

  • Business process measurement and refinement – planning, documentation, and facilitation of design sessions and an understanding of measuring process maturity.  

  • Proven experience of HR process review and redesign, ideally in a global context

  • Org Design Innovation: experience of leading innovation practices and process, using industry recognised tools such as Org Vue

About Barclays 

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group. 


Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it. 


Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals. 


At Barclays, we offer a hybrid working experience that blends the positives of working alongside colleagues at our onsite locations, together with working from home.  We have a structured approach where colleagues work at an onsite location on fixed, ‘anchor’, days of the week, for a minimum of two days a week or more, as set by the business area (or nearest equivalent if working part-time hours). Please discuss the working pattern requirements for the role you are applying for with the hiring manager. Please note that as we continue to embed our hybrid working environment, we remain in a test and learn phase, which means that working arrangements may be subject to change on reasonable notice to ensure we meet the needs of our business.

Your Benefits 

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

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