VP Business Oversight Compliance - Retail Lending

Posted Jun 5, 2024
Project ID: BCLYJP00045608
London, Greater London
37.5 hrs/week
6 months
Payrate range

Business Oversight Compliance (Retail Lending)

Location: London

Length: 4 Months

PAYE only

Hybrid Working: 2 days in the London office, 3 days Remote

Overall purpose of the role

Barclays are now looking to recruit within Business Oversight Compliance, specifically in retail lending. Within the team they are responsible for products such as Loans, Credit Cards and Overdrafts and this is where you will predominantly sit. The right candidate will have good retail compliance experience and background, ideally within unsecured retail lending.

We are looking for someone who will be agile and flexible to be able to support across multiple areas where the resource may be needed and with ample opportunity to get involved in multiple large and small scale projects.

Key Accountabilities:

  • Provide effective oversight and challenge to the business, particularly regarding Conduct/Consumer Duty and Reputational Risks.

  • Supporting the day-to-day compliance and conduct oversight including new products and services and reviewing customer outcomes of existing products and services. The candidate will

    need to have an understanding of relevant regulation such as FCA CONC and/or the Consumer Credit Act.

  • Ensure issues and risk events are closed by the business in a timely manner with customer outcomes fully considered.

  • Spotting themes or trends across business lines which pose a significant risk to good customer outcomes

  • Support the interpretation of requirements and regulatory change, as relevant, across a range of topics

  • Support the Barclays UK compliance team more widely, including administration of compliance governance and ad-hoc tasks where requested

  • Contribute to driving a positive Compliance culture within the business and progressing the Compliance Strategy

Key Skills:

  • The ability to review and challenge from a conduct perspective

  • Very strong communication skills imperative particularly the ability to communicate complex scenarios simply, clearly and briefly with stakeholders

  • Strong execution mindset – ability to set deadlines, monitor progress and escalate where required

  • Knowledge and experience of risk management including knowledge of risk assessment tools, and Compliance policies

  • An understanding of risk management particularly in the context of a heavily regulated environment.

  • Knowledge and experience of interpreting regulations together with proven experience in conduct and regulatory risk assessment and risk management

  • Knowledge and understanding of Consumer Credit Act

  • Knowledge and understanding of Consumer Duty

About Barclays

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.


Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measures and rewards the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.


Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.

Hybrid Working

Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances

Your Benefits

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.

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