Contract length: 6 Months
Job type: Contract
Hours: 35 per week (Monday to Friday)
Overall purpose of role
This role leads the development and delivery of projects within the Barclays Remediation Portfolio. The project manager will work with a virtual team of product, subject matter, and delivery specialists to initiate, design, deliver, and maintain governance of projects to compensate customers for when we have got things wrong. This is a role with the customer at the heart as we rectify problems of the past as efficiently and accurately as possible.
Each project will be different, it will involve different products, different customers, and different issues that need to be fixed. What stays the same is how our project managers use their knowledge of project management processes and supporting tools to drive forward delivery in a way which aligns to our Barclays values and mindset.
Using Project Management methodologies and tools to initiate, design, deliver, and govern projects
Work with analysts to determine the project scope and document the project requirements. This will include working with specialist colleagues to identify the scale of the population of customers that we need to compensate and the amount of redress that needs to be provided to them.
Identification of project risks and issues, taking action to resolve these
Management and production of project Management Information to inform a wide range of stakeholders of project progress and any hotspot areas of concern
Lead a virtual team of project, business, and functional stakeholders to complete the activities required to achieve successful completion of the project. Help the team to prioritise activity where needed.
Look for opportunities to continuously improve processes, methodologies, and tools and roll these out across the team.
Knowledge and experience of Project Management methodologies
Business/data analysis experience
Strong communication skills
Comfortable with problem solving and innovating within role.
Excel, power point and MSP experience
Knowledge of the Barclays Purpose, Values and Mindset and how to apply these within roles.
Detailed knowledge of Barclays Products
A formal project management qualification
Experience of Remediation
Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.
Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.
Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.
Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances
As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.