Process Specialist

Process Specialist

Location: London (Hybrid – 3 days per week in office: Mon/Thu/Fri)

Duration: 6 months

Overall Purpose of the Role

We are seeking an experienced Process Specialist/Engineer to join a multi-year, bank-wide initiative. This role is specifically focusing on the compliance change/carved-out section of the IT Programme. The core objective is to re-evaluate existing processes comprehensively, seeking to leverage emerging technologies such as AI for potential benefits.

Key Responsibilities

Lead the comprehensive re-evaluation and redesign of existing processes within the compliance change/carved-out section of the IT Programme, including dismantling and rebuilding the current Target Operating Model (TOM).

Utilize process mapping tools, to document, analyze, and optimize workflows.

Identify opportunities for process improvement and efficiency gains, with a focus on leveraging emerging technologies such as Artificial Intelligence (AI).

Collaborate with various stakeholders to gather requirements, facilitate workshops, and ensure alignment on new process designs.

Develop and implement revised processes, ensuring they meet regulatory compliance standards and bank-wide strategic objectives.

Provide expertise in compliance operations to ensure new processes are robust and effective.

Skills & Experience

Extensive experience as a Process Specialist/Engineer within a Tier 1 bank, specifically in compliance operations.

Proven expertise in process mapping, utilizing tools such as IBM Blueworks or similar industry-standard platforms.

Strong background in process automation and identifying opportunities to leverage emerging technologies like Artificial Intelligence (AI) for efficiency gains.

Demonstrable experience with process mining techniques and tools to analyze and optimize complex workflows.

Proficiency in Business Process Intelligence (BPI) to derive actionable insights from process data.

In-depth understanding of regulatory compliance standards and their application within banking operations.

Experience in designing and implementing Target Operating Models (TOMs), including dismantling and rebuilding existing models.

Excellent stakeholder management and communication skills, with the ability to lead workshops and collaborate effectively across diverse teams.

Strong analytical and problem-solving abilities, with a keen eye for detail and process improvement.

About Barclays

Barclays is a British universal bank, diversified by business, by customer type, and by geography. Its businesses include consumer banking and payments operations worldwide, as well as a top-tier global corporate and investment bank, all supported by its service company which provides technology, operations, and functional services across the Group.

Our Values

Everything Barclays does is shaped by five values: Respect, Integrity, Service, Excellence, and Stewardship. These values underpin how Barclays builds trust with clients, delivers results, and measures success – not just by what is achieved, but by how it is achieved.

Diversity

Barclays is committed to building an inclusive culture where colleagues of all backgrounds feel confident bringing their whole selves to work. Diversity of thought, talent, and experience drives the bank’s ability to deliver excellence.

Hybrid Working

This role is based in London with 3 anchor days per week in the office (Mon/Thu/Fri).

Your Benefits

As a contractor with Randstad Sourceright, you’ll enjoy:

Enrolment in a pension plan (after 12 weeks)

Paid holiday entitlement

24/7 Employee Assistance Programme for personal and professional support

Discounts at leading retailers, restaurants, and entertainment venues