Customer Remediation Modelling & Assurance Analyst

Customer Remediation Modelling & Assurance Analyst 

Contract length: 6 Months

Location: Northampton / Hybrid 

Department: Data & Analytics

Job type: Contract

Hours: 35 per week (Monday to Friday)

About Data & Analytics 

The Data & Analytics team at Barclays is dedicated to leveraging scientific methods, algorithms, and systems to extract valuable insights from structured and unstructured data. Our mission is to support business decisions and activities by developing advanced models and visual presentations that drive profitability and operational efficiency

Overall purpose of role

As an Assistant Vice President in Data & Analytics, you will design, develop, implement, and maintain sophisticated statistical, mathematical, and machine learning models. These models will support decision-making by analyzing and solving complex problems, and will be applied across various domains such as credit risk assessment, fraud detection, customer segmentation, and marketing optimization.

Key Accountabilities

• Gather and integrate data from multiple sources, including internal databases, external datasets, and real-time feeds.

• Perform data cleaning and pre-processing to ensure high data quality and suitability for model development.

• Design, develop, and implement statistical and machine learning models for various business applications.

• Continuously monitor model performance in real-time, identifying potential issues or biases.

• Identify risks and develop policies/procedures to enhance control and governance.

• Work closely with other teams and business-aligned support areas to stay updated with business strategies and activities.

• Engage in complex analysis of data from various sources to creatively and effectively solve problems.

• Communicate complex information clearly and influence stakeholders to achieve desired outcomes.

Essential Skills

• Proficiency in Excel, VBA, data extraction with SQL, Python, and the ability to use SAS.

• Expertise in statistical and machine learning model development.

• Strong data management and pre-processing skills.

• Ability to monitor and maintain model performance.

• Experience in risk management and governance.

• Excellent analytical skills, with the ability to solve complex problems.

• Strong communication skills, capable of influencing stakeholders.

Desirable Skills

• Experience in credit risk assessment, fraud detection, customer segmentation, or marketing optimization.

• Knowledge of data acquisition from diverse sources, including real-time feeds.

• Familiarity with collaborative work in cross-functional teams.

About Barclays

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.

Values

Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Diversity

Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.

Hybrid Working

Barclays is currently in the early stages of implementing a hybrid working environment, which means that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Barclays is flexible on how this works and it may continue to change and evolve. Depending on your team, typically this means that colleagues spend a minimum of between 20% to 60% of their time in the office, which could be over a week, a month or a quarter. However, some colleagues may choose to spend more time in the office over a typical period than their role type requires. Barclays also has a flexible working process where, subject to business needs, all colleagues globally are able to request work patterns to reflect their personal circumstances

Your Benefits

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.