HR Communications and Engagement Specialist

HR Communications and Engagement Specialist

6 Months

PAYE ONLY

About HR Optimisation 

Barclays HR purpose is making Barclays a great place to work.

HR Optimisation contributes to this by enabling the HR function to become simple, efficient and insightful.  This is realised through the delivery of an exceptional transformation experience across the portfolio of strategic initiatives.

This role will require strong collaboration with leaders and colleagues from HR and the broader business, in a fast-paced and dynamic environment.

Overall purpose of role

Broadly the purpose of this role is to support the launch and embedding of change being delivered by
projects into the HR function and/or by HR led projects into wider business.

Primarily this role is to provide change engagement delivery, advice and support across agreed/ key projects. Support includes developing engagement plans and other engagement materials as well as supporting the set up and execution of engagement activities to relevant audiences.

In addition, working alongside the project lead and where agreed, the role will provide delivery support for broader change management elements such as development of a change mgt strategy for the project, operational readiness planning, user acceptance testing etc

Key Accountabilities

Develop and maintain required engagement materials, including email communications, briefing packs, articles, FAQs, etc 
Participate in relevant project team meetings, representing the Engagement team

Gather required content for engagement materials and ensure content is written in a clear, concise language

Manage all engagement queries arising from supported projects and actioning in a timely manner

Capture feedback and lessons learned on delivered engagement activities to continue to improve activities in the future

Network with other engagement team members in HR Optimisation and across Barclays to align activities, where appropriate, and share best practice

Stakeholder Management and Leadership 

Work with the Project and Engagement lead to undertake stakeholder assessments and develop stakeholder management plans and approaches

Work closely with the relevant project managers and project teams to gather/develop required content 

Work with all relevant stakeholders, as required, to ensure they are kept up-to-date on engagement activities

Work with stakeholders to ensure they have the opportunity to feed into engagement materials

Build on any existing champion / ambassador networks to ensure they are suitably updated and can act as engagement conduits into their teams

Risk and Control Objective 

Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.

Person Specification

Personal attributes essential to performing role including competencies, expertise, knowledge, and experience.  Note: experience requirements must not be in the form of years (minimum or otherwise).

Essential Skills/Basic Qualifications:

Has extensive experience of understanding business requirements, change impacts and delivering impactful change communications 
Ability to engage with change recipients, understand their needs, create and/or execute plans for successful landing of the change
Ability to build and maintain relationships at all levels
Proven ability to effectively influence and communicate at all levels 
Good written and presentation skills

Desirable skills/Preferred Qualifications:

Ability to work across multiple work stream, division and geography
Strong team working skills, including working effectively within a remote team

Change management theory and/or experience 
Knowledge of working within HR processes and systems

Purpose, Values and Mindset 

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
Integrity
We operate with honesty, transparency and fairness in all we do.
Service
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability, and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower 

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
 

Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.  
If you would like some flexibility, then please discuss this with the hiring manager.