HR Communications and Engagement Specialist
HR Communications and Engagement Specialist
About HR Optimisation
Barclays HR purpose is making Barclays a great place to work.
HR Optimisation contributes to this by enabling the HR function to become simple, efficient and insightful. This is realised through the delivery of an exceptional transformation experience across the portfolio of strategic initiatives.
This role will require strong collaboration with leaders and colleagues from HR and the broader business, in a fast-paced and dynamic environment.
Overall purpose of role
Broadly the purpose of this role is to support the launch and embedding of change being delivered by
projects into the HR function and/or by HR led projects into wider business.
Primarily this role is to provide change engagement delivery, advice and support across agreed/ key projects. Support includes developing engagement plans and other engagement materials as well as supporting the set up and execution of engagement activities to relevant audiences.
In addition, working alongside the project lead and where agreed, the role will provide delivery support for broader change management elements such as development of a change mgt strategy for the project, operational readiness planning, user acceptance testing etc
Develop and maintain required engagement materials, including email communications, briefing packs, articles, FAQs, etc
Participate in relevant project team meetings, representing the Engagement team
Gather required content for engagement materials and ensure content is written in a clear, concise language
Manage all engagement queries arising from supported projects and actioning in a timely manner
Capture feedback and lessons learned on delivered engagement activities to continue to improve activities in the future
Network with other engagement team members in HR Optimisation and across Barclays to align activities, where appropriate, and share best practice
Stakeholder Management and Leadership
Work with the Project and Engagement lead to undertake stakeholder assessments and develop stakeholder management plans and approaches
Work closely with the relevant project managers and project teams to gather/develop required content
Work with all relevant stakeholders, as required, to ensure they are kept up-to-date on engagement activities
Work with stakeholders to ensure they have the opportunity to feed into engagement materials
Build on any existing champion / ambassador networks to ensure they are suitably updated and can act as engagement conduits into their teams
Risk and Control Objective
Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Barclays Policies and Policy Standards.
Personal attributes essential to performing role including competencies, expertise, knowledge, and experience. Note: experience requirements must not be in the form of years (minimum or otherwise).
Essential Skills/Basic Qualifications:
Has extensive experience of understanding business requirements, change impacts and delivering impactful change communications
Ability to engage with change recipients, understand their needs, create and/or execute plans for successful landing of the change
Ability to build and maintain relationships at all levels
Proven ability to effectively influence and communicate at all levels
Good written and presentation skills
Desirable skills/Preferred Qualifications:
Ability to work across multiple work stream, division and geography
Strong team working skills, including working effectively within a remote team
Change management theory and/or experience
Knowledge of working within HR processes and systems
Purpose, Values and Mindset
We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.
Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.
We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.
We operate with honesty, transparency and fairness in all we do.
We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.
We champion innovation, and use our energy, expertise and resources to make a positive difference.
We prize sustainability, and are passionate about leaving things better than we found them.
Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.
Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.
Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.
Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.
Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.
We are an equal opportunity employer and we are opposed to discrimination on any grounds.
We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs. Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.
If you would like some flexibility, then please discuss this with the hiring manager.