Employee Communications Manager

Job Title - Employee Communications Manager AVP

Location - London - Hybrid - 3 Days per week in the office 

Contract - 6 Months - Potential to extend

Shift Pattern -  Monday - Friday 

PAYE only 

Barclays Overview

Barclays is a British universal bank. We are diversified by business, by different types of customers and clients, and by geography. Our businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by our service company which provides technology, operations and functional services across the Group.

We are an equal opportunity employer and we are opposed to discrimination on any grounds.

Working Flexibly

We’re committed to providing a supportive and inclusive culture and environment for you to work in. This environment recognises and supports ways to balance your personal needs, alongside the professional needs of our business. Providing the opportunity for all our employees, globally to work flexibly empowers each of us to work in a way that suits our lives as well as enabling us to better service our customers’ and clients’ needs.

Whether you have family commitments or you’re a carer, or whether you need study time or wish to pursue personal interests, our approach to working flexibly is designed to help you balance your life.  If you would like some flexibility, then please discuss this with the hiring manager.

An Employee Communications Manager (AVP) level at Barclays plays a pivotal role in engaging and influencing employees to achieve the organization's goals. This position involves developing and implementing insight-based communication strategies in partnership with senior leadership.

Key Responsibilities:

• Leadership Communication: Utilize systematic insight research to help senior leaders understand employee sentiment, enabling empathetic and effective communication.

• Business Strategy Alignment: Develop communications that build belief in the organization's strategy, emphasizing the impact employees have on the client experience.

• Culture and Employee Proposition Communication: Design initiatives that promote behaviors aligned with the Barclays Mindset, showcasing the organization as a great place to work.

• Change Delivery: Create communications that build employee commitment and capability during organizational changes.

• Crisis and Issues Management: Collaborate with senior teams to manage crisis, focusing on the role of employees in engaging clients.

• Capability Building: Lead and develop a high-performing team, enhancing individual skills and team capabilities. 

Assistant Vice President Expectations:

At Barclays, an AVP is expected to advise and influence decision-making, contribute to policy development, and take responsibility for operational effectiveness. Collaboration with other functions and business divisions is essential.

Key Skills and Competencies:

• Communication and Influence: Ability to connect with and inspire others, communicating in innovative ways to lead flexible and geographically dispersed teams. Excellent writing skills, with a strong success rate of curating across multiple channels. Story telling is a key part of this position, translating complex and technical messages into clear and simple and well articulated stories, that all colleagues can understand and relate to.

• Digital Savvy: Understanding the digital landscape to ensure relevance to customers, and using digital tools to enhance collaboration and efficiency. Writing on different internal channels, such as Intranet/ Viva Engage/ Social Media platforms/ Internal Forums.

• Planning and Organizing: Strong organizational skills to manage multiple initiatives and ensure alignment with business objectives.

This role requires a driven individual with excellent writing, data analysis, and content creation skills, focusing on employee engagement within Strategy and  organizational changes.

Purpose, Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone & their contribution.

Integrity

We operate with honesty, transparency and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal

responsibility. Actively build collaborative relationships to get things done.