Digital Content Manager

Location: London

Length: 3 months

PAYE only

Overall purpose of the role:

This role will focus on supporting the delivery of a multi-year project that’s simplifying online content for colleagues. You will be working with a team of in-house copywriters and content managers and our partner agency to review, edit and build exceptional content to engage and inform colleagues in over 30 countries.

Key accountabilities:

• Develop outstanding quality content for colleagues and managers published on our global hub.
• Deliver project tasks, working with copywriters, content managers, designers and stakeholders.
• Create and update content in AEM (Adobe Experience Manager), using standard templates and components, assigning tags, sourcing imagery, identifying keywords, writing metadata, uploading documents and managing records.
• Support the development of global content guidelines, consistently using a user-friendly tone of voice.
• Quality assure and edit content written by fellow copywriters .
• Simplify the complex, using credible language and insight to create seamless user journeys.
• Provide reasoned, open feedback and respond positively to feedback from stakeholders.
• Review and assess content requests and existing content from a colleague usability perspective

Essential skills:

• Extensive experience using Content Management Systems (CMS), preferably Adobe Experience Manager (AEM).
• Strong technical skills with a rich understanding of how to build fully responsive and accessible content to create the best possible user experience.
• Strong creative copy editing and writing skills, with an excellent grasp of English language and eye for grammar.
• Extensive (10 years’+) content management experience in a commercial setting across several industries, preferably including finance.
• Excellent stakeholder management and interpersonal skills.
• The ability to work in an agile and fast-paced environment, facing challenges in a calm and methodical manner. 

About Barclays

Barclays is a British universal bank. It is diversified by business, by different types of customers and clients, and by geography. Barclays businesses include consumer banking and payments operations around the world, as well as a top-tier, full service, global corporate and investment bank, all of which are supported by its service company which provides technology, operations and functional services across the Group.

Values

Everything Barclays does is shaped by its five values of Respect, Integrity, Service, Excellence and Stewardship. The Barclays values inform the foundations of its relationships with customers and clients, but they also shape how Barclays measure and reward the performance of colleagues. Simply put, success is not just about what you achieve, but about how you achieve it.

Diversity

Barclays aims to foster a culture where individuals of all backgrounds feel confident in bringing their whole selves to work, feel included and their talents are nurtured, empowering them to contribute fully to Barclays vision and goals.

Hybrid Working

Barclays is currently operating in a hybrid working environment, meaning that many colleagues spend part of their working hours at home and part in the office, depending on the nature of the role they are in. Please discuss the details of the working pattern options for the role with the hiring manager.

Your Benefits

As a contract employee of Randstad Sourceright, you’ll receive a wide range of financial and personal benefits. There’s enrolment in a pension plan (after 12 weeks on assignment) and holiday pay. You’ll also get 24/7 access to an Employee Assistance Programme, designed to help you deal with any problems that could be affecting your home or work life. Plus, there’s discounts at heaps of high street shops, restaurants and entertainment - from Asda to Zizzi Italian restaurants.