Change Manager

Job title: Change Manager 

Location: Glasgow 

Contract length: 6 Months ( potential extension )

Shift Pattern: Monday - Friday 37 Hours ( Hybrid 2 Days per week in the office )

Barclays Bank PLC  are currently recruiting for a Change Manager to join the HR Optimisation Team. This role offers Hybrid working and is 2 days per week, Wednesday and Thursday in the office in Glasgow and 3 days remote working. The contract is initially for 6 Months but due to the nature of the project may get extended.

The successful Change Manager will be joining a team of 35 - 40 employees. The Change Manager will ideally have worked in Financial services, especially working on HR specific projects and managing Business and transformation projects. Organisational Development/ Tooling/ Implementation and Design are all key elements of the Change Manager role.

Responsibilities of The Change Manager:

• Lead / support the launch and embedding of change projects across the HR function and wider business 

• Own the change engagement model and act as delivery and /or advisory consultants for the delivery of change  

• Manage central repository of key information

• Keep colleagues within HR optimisation informed of TC, HR, and Key wider business news.

• Primarily this role will work alongside the project leads to own and deliver the change management elements of a specific project. This will include development of a change management strategy for the project, including communication and engagement plan, operational readiness planning and execution, benefits realisation. 

• This role will support the implementation of new technology across the business leadership teams and the stand up of a new service and associated processes and methods to strengthen organisation effectiveness.

• The successful candidate will ensure the change engagement plan is delivered to a high standard, to support business rollout and embed through a clear colleague engagement and training programme.

• Responsible for conducting change impact assessment 

• Ownership of Comms and engagement and interface to other projects including stakeholder analysis

• Develop and execute the change management plan for the downstream impacts of the project (including communication and engagement approach; user training needs and approach)

• Senior stakeholder engagement 

• Work with third party vendors to support the change plan & training accordingly  

• Support stand-up and embedment of community of practise / super user network 

• Develop business readiness plan that ensures adoption and embedment of new methods and tooling 

• Develop & over see benefits realisation plan 

• Work with Project manager to formally close out the project

• Work with the Project lead to undertake stakeholder assessments and develop comprehensive stakeholder management plans that consider both internal and external stakeholders.

• Takes ownership of the communication plan for key stakeholders/groups to keep them informed of key changes and potential impacts through appropriate channels and methods.

• Ensures systematic problem solving where options are evaluated and decisions align with the values.

• Adapts to changing requirements, re-prioritising and changing course as necessary

• Ensures any decisions are made with consideration of the short and long-term impact on key stakeholders.

Essential Skills/ Basic Qualifications required for the Change Manager role:

• Has extensive experience of understanding and translating business requirements and project solutions, into change delivery strategy and plans 

• Ability to engage with change recipients, understand their needs, create and/or execute plans for successful delivery of the change

• Ability to build and maintain relationships at all levels

• Proven ability to effectively influence and communicate change at all levels 

• Strong organisational skills

• Delivery Focus

• Knowledge of working within HR processes and systems

• Take ownership for managing risk and strengthening controls in relation to the work you do. 

Desirable Skills/ Preferred Qualifications required for the Change Manager role:

• Microsoft Office – Excel, PowerPoint, Word

• Org Modelling tooling (preferably Org Vue) 

• Organisation Design experience (methodology /tooling) 

• Experience of working within a change delivery function

• Ability to work across multiple work stream, division, and geography

• Strong team working skills, including working effectively within a remote team

• Project management experience – understand and have experience of influencing project delivery planning and phasing

Purpose and Values and Mindset

We deploy finance responsibly to support people and businesses, acting with empathy and integrity, championing innovation and sustainability, for the common good and the long term.

Our values underpin everything we do: Respect, Integrity, Service, Excellence and Stewardship.

Respect

We harness the power of diversity and inclusion in our business, trust those we work with, and value everyone's contribution.

Integrity

We operate with honesty, transparency, and fairness in all we do.

Service

We act with empathy and humility, putting the people and businesses we serve at the centre of what we do.

Excellence

We champion innovation, and use our energy, expertise and resources to make a positive difference.

Stewardship

We prize sustainability and are passionate about leaving things better than we found them.

Our Mindset shapes how we take action, living by our Values, driven by our Purpose, always with our customers and clients at the heart of what we do; our Mindset is to Empower, Challenge and Drive.

Empower 

Trust and support each other to deliver. Make decisions with those closest to the topic. Include diverse perspectives. Celebrate success and learn from failure.

Challenge

Question whether things can be done better. Use insights based on data to inform decisions. Be curious about how we can adapt and improve. Speak up and be open to alternative viewpoints.

Drive

Focus on outcomes. Deliver with pace. Be passionate and ambitious about what we do. Take personal responsibility. Actively build collaborative relationships to get things done.